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Front Desk Coordinator

2 months ago

Lloydminster, Canada ON D RISE DAYHOME LTD Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our team as a Front Desk Coordinator at ON D RISE DAYHOME LTD. As a key member of our administrative team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our front desk.

Key Responsibilities
  • Greeting and Directing: Greet visitors and direct them to the appropriate contacts or service areas.
  • Information Provision: Provide accurate and timely information to clients and the public regarding our services and policies.
  • Scheduling and Confirmations: Schedule and confirm appointments, meetings, and other events as needed.
  • Financial Transactions: Receive and process payments, calculate billing charges, and maintain accurate financial records.
  • Communication: Monitor mobile radio or telephone communications and respond to inquiries in a professional and courteous manner.
  • Data Entry: Accurately and efficiently enter data into our systems and maintain up-to-date records.
  • Customer Service: Provide exceptional customer service to clients, visitors, and colleagues, responding to their needs and concerns in a timely and professional manner.
  • Work Environment: Work in a fast-paced, dynamic environment with a focus on providing excellent customer service and supporting the needs of our clients and colleagues.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: Experience in a similar role is an asset.
  • Language: Fluency in English is required.
  • Work Hours: 40 hours per week.