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Auto Appraisal Unit Claims Manager
2 months ago
We are seeking a highly skilled and experienced Auto Appraisal Unit Claims Manager to join our team in Calgary. As a key member of our team, you will be responsible for managing the day-to-day operations of our Field Appraisal team.
Key Responsibilities- Direct and coordinate activities to achieve quality and compliance objectives of repairs performed by vendors, in accordance with Intact policies and procedures.
- Provide technical oversight and guidance on indemnity and expense control, as well as optimal customer experience.
- Perform quality control of estimates produced by in-house appraisers and body shops, ensuring compliance with policies and standards.
- Manage team activities by organizing, planning, and controlling the optimal use of human, financial, and material resources.
- Support teams of trusted networks for complaints related to estimates.
- College diploma or equivalent combination of education and experience.
- 3 to 5 years of management, coaching, and mentoring experience, preferably in a claims environment.
- Knowledge of the appraisal process and software.
- Experience and demonstrated ability to lead a team to achieve organizational objectives.
As a permanent member of our team, you can expect a range of benefits, including a financial rewards program, an industry-leading Employee Share Purchase Plan, an extensive flex pension and benefits package, and flexible work arrangements.
We value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard. If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity.
