Vehicular Appraiser
2 weeks ago
Calgary, Alberta, Canada
Aviva
Full time
Job Summary: We are seeking a skilled Vehicular Appraiser to assess the damage and value of commercial vehicles, heavy equipment, and industrial machinery. The successful candidate will be responsible for preparing accurate and detailed repair estimates, communicating with clients and repair facilities, and ensuring adherence to dispatch needs and fulfillment of claim investigation and resolution in the field.Key Responsibilities:
- Utilize computerized estimating systems to prepare complete, competitive repair estimates and communicate repair estimate information to customers, repair facilities and claim representatives as required.
- Review appraisals from approved vendors and negotiate with repair facilities on repair plan processes.
- Re-inspect repaired units for quality of service and cost control measure.
- Evaluate actual cash value and sometimes replacement cost value of units declared a total loss and take proactive steps to control storage and rental vehicle costs.
- Adhere to dispatch needs and fulfillment of claim investigation and resolution in the field.
- Report fraudulent claims to senior supervisor.
- Work closely with claims handlers to provide valuable coaching and information on coverage issues.
Requirements:
- Excellent communication and negotiation skills.
- Minimum of 2 - 5 years of vehicle damage appraisal, minimum 2 years of heavy equipment appraisal and collision repair industry experience.
- Working knowledge of Audatex and Mitchell Estimating System.
- Prior appraisal and hands-on shop experience a must.
- Strong computer skills, good communication skills, a strong team player, strong problem-solving skills.
- A network of reliable industry contacts for part pricing, used vehicle values and repair procedures.
