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Leadership Program Manager
2 months ago
This is a senior leadership position that provides the opportunity to bring experienced and strong leadership talent to Royal Bank of Canada. We are looking for individuals who are mobile throughout the province and have a proven track record of business growth, community and client relationships.
Key Responsibilities- Lead a high-performing team of advisors in a dynamic, high-volume, and rewarding marketplace.
- Coach and develop team members to increase skills and capabilities to maximize sales and referral opportunities.
- Establish and achieve team objectives, while promoting problem resolution at first point of contact.
- Partner with senior leaders to ensure operational soundness of the business and maximize team performance.
- Inspire and orchestrate superior retailing excellence to deliver a memorable client experience.
- Coach team members on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage.
- Leverage partners to establish internal and external working relationships to support business objectives.
- Address local community needs through appropriate recruitment and management practices.
- Minimum of 2-3 years' experience in a people management/coaching role.
- Proven success in business growth, as well as establishing community and client relationships.
- Preference will be given to individuals who are mobile throughout the province.
- At least 2 years of licensed mutual fund sales experience within the last 3 years.
- Mutual Funds accreditation (IFIC or CSC).
- Completion of an acceptable mutual fund branch management exam (BCO) offered by the CSI, or ability to write the exam within 4 months of start date.
- Experience in both business and personal banking.
- Strong understanding of sales management routines and ability to lead the team to action.
- Post-secondary diploma/degree.
- Entrepreneurial mindset, with the ability to seek out and develop new business.
- A comprehensive Total Rewards Program including performance-based bonuses, flexible benefits, and competitive compensation.
- Leaders who support your development through coaching and managing opportunities.
- A world-class training program in financial services.
- A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.
Building Talent, Critical Thinking, Inspiring, Long Term Planning
