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Customer Service Specialist

2 months ago

Canmore, Canada The Brick Canmore Full time
About The Brick Canmore

We are a leading retailer of furniture, mattresses, and home appliances. Our team is dedicated to providing exceptional customer service and ensuring a seamless shopping experience for our customers.

Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at The Brick Canmore. As a Retail Sales Associate, you will be responsible for providing excellent customer service, maintaining a high level of product knowledge, and meeting sales targets.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to ensure customer satisfaction and loyalty.
  • Product Knowledge: Maintain a high level of product knowledge to assist customers with their purchases.
  • Sales: Meet sales targets by upselling and cross-selling products to customers.
  • Inventory Management: Assist with inventory management, including receiving and stocking merchandise.
  • Store Maintenance: Maintain a clean and organized store environment, including the sales floor and stockroom.
Requirements
  • Education: No degree, certificate, or diploma required.
  • Experience: Will train.
  • Work Setting: Furniture store and appliance store.
  • Work Conditions and Physical Capabilities: Fast-paced environment, repetitive tasks, standing for extended periods.
  • Personal Suitability: Flexibility, reliability, team player, excellent oral communication, client focus.
  • Health Benefits: Dental plan, health care plan, vision care benefits.
  • Financial Benefits: Commission.
  • Other Benefits: Other benefits.
  • Support for Newcomers and Refugees: Supports social and labour market integration of newcomers and/or refugees.
  • Support for Indigenous People: Provides cultural competency training and/or awareness training to all employees.
What We Offer
  • Permanent Work Term: Yes.
  • Work Language: English.
  • Hours: 30 to 40 hours per week.