Security Operations Manager

4 days ago


Toronto, Ontario, Canada Paladin Security Full time
Job Title: Security Operations Manager

Paladin Security is seeking a highly skilled and experienced Security Operations Manager to oversee the day-to-day operations of our security team at the 15/16 York Street location.

Key Responsibilities:
  • Develop and implement coaching strategies to drive engagement and improve performance.
  • Conduct regular meetings with Lead Hands to discuss progress and address concerns.
  • Collaborate with the Manager to implement new technologies and processes to enhance service delivery and efficiency.
  • Ensure compliance with regulatory requirements and identify areas for improvement.
  • Supervise the security team, including monitoring performance, providing feedback, and addressing sensitive situations.
  • Maintain currency of knowledge in security systems, equipment, and techniques.
  • Investigate incidents, provide feedback to tenants and staff, and recommend improvements.
  • Mediate conflicts, provide evaluations, and make recommendations for staff development.
  • Liaise with tenants to resolve issues and provide advice on security matters.
Requirements and Qualifications:
  • Valid Ontario Security Guard License
  • Valid Standard First Aid and CPR Level - C certification
  • Covid-19 - Fully Vaccinated (Min 2 doses)
  • Minimum 2+ years of experience working in Security or equivalent
  • Basic computer skills and knowledge of applicable legislation and regulations
  • Excellent interpersonal, communication, and decision-making skills
  • Ability to work in a fast-paced environment and adapt to changing situations

Paladin Security is committed to creating a diverse and inclusive workplace culture. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional service.



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