Front Desk Representative

2 months ago


Fergus, Ontario, Canada BEST WESTERN PLUS Full time
Job Title: Front Desk Agent

We are seeking a highly organized and customer-focused Front Desk Agent to join our team at BEST WESTERN PLUS. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.

Key Responsibilities:
  • Guest Registration: Register arriving guests and assign rooms, ensuring accurate and efficient processing.
  • Room Management: Process group arrivals and departures, take, cancel, and change room reservations, and maintain an inventory of vacancies and room assignments.
  • Customer Service: Provide information on hotel facilities and services, answer telephone and relay telephone calls and messages, and assist clients/guests with special needs.
  • Financial Transactions: Process guests' departures, calculate charges, and receive payments, as well as balance cash and complete balance sheets and related forms.
  • Team Collaboration: Work collaboratively with the front office team to ensure seamless operations and exceptional guest service.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Work Experience: 7 months to less than 1 year of experience in a similar role.
  • Language: Fluency in English.
  • Availability: 40 hours per week.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and professional development.
  • Collaborative Team Environment: A collaborative and supportive team environment.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



  • Fergus, Ontario, Canada BEST WESTERN PLUS Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Representative to join our team at BEST WESTERN PLUS. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesRegister arriving guests and assign roomsProcess...


  • Fergus, Ontario, Canada BEST WESTERN PLUS Full time

    Job Title: Front Desk AgentJob Summary: We are seeking a Front Desk Agent to join our team at BEST WESTERN PLUS. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.Key Responsibilities:Register arriving guests and assign...


  • Fergus, Ontario, Canada BEST WESTERN PLUS Full time

    Job Title: Front Desk AgentAt BEST WESTERN PLUS, we are seeking a highly organized and detail-oriented Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key Responsibilities: Register arriving guests and assign rooms Process group...


  • Fergus, Ontario, Canada BEST WESTERN PLUS Full time

    Job Title: Front Desk AgentAbout the Role:We are seeking a highly organized and detail-oriented Front Desk Agent to join our team at BEST WESTERN PLUS. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key Responsibilities:Register arriving guests and assign...


  • Fergus, Ontario, Canada BEST WESTERN PLUS Full time

    Job Title: Front Desk AgentJob Summary: We are seeking a highly organized and detail-oriented Front Desk Agent to join our team at BEST WESTERN PLUS. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.Key...


  • Fergus, Ontario, Canada BEST WESTERN PLUS Full time

    Job Title: Front Desk AgentWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at BEST WESTERN PLUS. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a seamless check-in and check-out experience for our guests.Key...


  • Fergus, Ontario, Canada BEST WESTERN PLUS Full time

    Job Title: Front Desk AgentWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at BEST WESTERN PLUS. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a seamless check-in and check-out experience for our guests.Key...


  • Fergus, Ontario, Canada BEST WESTERN PLUS Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at BEST WESTERN PLUS. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesRegister arriving guests and...


  • Fergus, Ontario, Canada BEST WESTERN PLUS Full time

    Job Title: Front Desk AgentWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at BEST WESTERN PLUS. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a clean and welcoming environment.Key...


  • Fergus, Ontario, Canada BEST WESTERN PLUS Full time

    Job Title: Front Desk AgentWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at BEST WESTERN PLUS. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a clean and welcoming environment.Key...

  • Front Desk Associate

    3 weeks ago


    Fergus, Ontario, Canada BEST WESTERN PLUS Full time

    Job Title: Front Desk AgentJob Summary: We are seeking a highly organized and detail-oriented Front Desk Agent to join our team at BEST WESTERN PLUS. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining a clean and organized front desk area.Key...


  • Fergus, Ontario, Canada BEST WESTERN PLUS Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at BEST WESTERN PLUS. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesRegister arriving guests and assign rooms in a timely and...

  • Front Desk Associate

    3 weeks ago


    Fergus, Ontario, Canada BEST WESTERN PLUS Full time

    Job SummaryWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at BEST WESTERN PLUS. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesRegister arriving guests and assign roomsProcess group arrivals and departuresTake,...


  • Fergus, Ontario, Canada BEST WESTERN PLUS Full time

    About the RoleWe are seeking a dedicated and organized Hotel Front Desk Agent to join our team at BEST WESTERN PLUS. As a key member of our front office staff, you will be responsible for providing exceptional customer service and ensuring a smooth guest experience.Key ResponsibilitiesRegister arriving guests and assign rooms in a timely and efficient...


  • Fergus, Ontario, Canada BEST WESTERN PLUS Full time

    About the RoleWe are seeking a highly motivated and organized Hotel Reception Agent to join our team at BEST WESTERN PLUS. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests.Key Responsibilities Register arriving guests and assign rooms in a timely and efficient manner.Process group...


  • Fergus, Ontario, Canada BEST WESTERN PLUS Full time

    Hotel Operations ManagerAt BEST WESTERN PLUS, we are seeking a highly skilled Hotel Operations Manager to join our team. This role is responsible for overseeing the day-to-day operations of our hotel, ensuring that all aspects of the business run smoothly and efficiently.Key Responsibilities:Supervise and coordinate the work of hotel staff, including front...


  • Fergus, Ontario, Canada BEST WESTERN PLUS Full time

    Job TitleAdministrative Team LeadCompany OverviewBEST WESTERN PLUS is seeking an experienced Administrative Team Lead to join our team. As a key member of our operations staff, you will be responsible for overseeing the administrative functions of the hotel.Job DescriptionWe are looking for a highly organized and detail-oriented individual to manage our...


  • Fergus, Ontario, Canada BEST WESTERN PLUS Full time

    At BEST WESTERN PLUS, we are seeking a highly skilled and experienced Hotel Managing Supervisor to join our team. As a key member of our hotel operations, you will be responsible for overseeing the daily activities of our hotel staff, ensuring that our guests receive exceptional service and that our hotel runs smoothly and efficiently.Key...


  • Fergus, Ontario, Canada BEST WESTERN PLUS Full time

    Job Title: Hotel Operations SupervisorJob Summary: We are seeking a highly skilled Hotel Operations Supervisor to join our team at BEST WESTERN PLUS. The successful candidate will be responsible for overseeing the day-to-day operations of the hotel, ensuring that all aspects of the business are running smoothly and efficiently.Key Responsibilities:Supervise...


  • Fergus, Ontario, Canada BEST WESTERN PLUS Full time

    Job Title: Hotel Operations SupervisorJob Summary: We are seeking a highly skilled Hotel Operations Supervisor to join our team at BEST WESTERN PLUS. The successful candidate will be responsible for overseeing the day-to-day operations of the hotel, ensuring that all aspects of the business run smoothly and efficiently.Key Responsibilities:Supervise and...