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Customer Service Representative
2 months ago
We are seeking a highly motivated and organized Customer Service Representative to join our team at Love Canada Immigration Consultancy. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.
Key Responsibilities- Client Communication: Respond to client inquiries and provide accurate information in a timely and professional manner.
- Issue Resolution: Investigate and resolve client complaints and concerns in a fair and efficient manner.
- Service Delivery: Assist clients with various services, including advertising and sales promotion strategies, and provide guidance on our services.
- Record Keeping: Maintain accurate records and statistics to ensure seamless service delivery.
- Team Collaboration: Work closely with the team to ensure seamless service delivery and meet client expectations.
- Education: Secondary (high) school graduation certificate.
- Experience: 7 months to less than 1 year of experience in a customer service role.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in MS Office.
This is a permanent, full-time position with a 30-hour workweek. The ideal candidate will be able to work in a private company environment and possess a strong attention to detail.
