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Café Operations Manager

2 months ago

Surrey, British Columbia, Canada Blenz Central City Full time
About the Role

We are seeking a highly skilled and experienced Café Manager to join our team at Blenz Central City. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our café, providing exceptional customer service, and maintaining a safe and healthy work environment.

Key Responsibilities
  • Performance Management: Conduct regular performance reviews to assess employee performance and provide constructive feedback.
  • Inventory Management: Organize and maintain inventory levels to ensure efficient stock management and minimize waste.
  • Health and Safety: Ensure compliance with health and safety regulations, including proper food handling and storage procedures.
  • Supplier Negotiations: Negotiate arrangements with suppliers for food and other essential supplies to secure the best possible deals.
  • Customer Service: Provide exceptional customer service, addressing complaints and concerns in a professional and courteous manner.
  • Operations Management: Plan, organize, direct, control, and evaluate daily operations to ensure seamless café operations.
  • Team Player: Demonstrate strong teamwork and communication skills, working collaboratively with colleagues to achieve common goals.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a similar role.
  • Language: English.
  • Work Hours: 40 hours per week.