Operations Lead

4 weeks ago


Toronto, Ontario, Canada University Health Network Full time
Job Title: Operations Lead

University Health Network (UHN) is seeking an experienced professional to fill the key role of Operations Lead in the Outpatient Mental Health and Addiction Services Division and Substance Use Services Division. The successful candidate will work at Toronto Western Hospital.

Job Summary

The Operations Lead will provide leadership and direction to the interprofessional and administrative teams, working in collaboration with the Clinical Manager to support and provide leadership to the clinical and administrative team. The Operations Lead will be a main point of contact for staff seeking support regarding day-to-day operations.

Key Responsibilities
  • Provide leadership and direction to the interprofessional and administrative teams
  • Act as a liaison between corporate initiatives and the Clinical Manager
  • Facilitate the development and implementation of service delivery solutions by collaborating with the Medical Director, Clinical Manager, and other stakeholders
  • Facilitate consistency across clinics regarding patient care, patient experience, and workflows
  • Facilitate and support best practices, optimization of Epic, and program alignment with the goals for the Centre for Mental Health
  • Assist with leading, supporting, and developing human resources
Requirements

The successful candidate will have a minimum of a master's degree in a regulated health profession or recognized equivalent, and at least 4 years of practical and related experience. The candidate will also have experience in an outpatient mental health & addictions environment, and demonstrate strong leadership and motivational skills.

What We Offer

UHN offers a competitive offer package, government organization, and a member of the Healthcare of Ontario Pension Plan (HOOPP). We also offer close access to transit and UHN shuttle service, a flexible work environment, opportunities for development and promotions within a large organization, and additional perks.


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