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DevOps Engineer Lead

2 months ago

Old Toronto, Ontario, Canada Sync Full time

About the Company

Sync is a leading provider of cloud-based collaboration solutions, dedicated to creating a safe and secure environment for users to share ideas and collaborate on projects. Since its inception in 2011, the company has been committed to innovation and excellence, earning numerous awards for its cutting-edge technology and robust privacy protection features.

Our Core Values

Sync's core values are built on four fundamental principles: Collaboration, Integrity, Innovation, and Excellence. These values guide our decision-making and shape our company culture, ensuring that we remain true to our mission and continue to deliver exceptional results.

Job Summary

We are seeking a highly skilled and experienced DevOps Engineer to join our team. As a DevOps Engineer, you will play a critical role in developing and maintaining the infrastructure and tools that enable our development teams to build, test, and release software efficiently. Your primary objective will be to streamline software development, deployment, and operations using modern tools, technologies, and best practices.

Key Responsibilities

  • Infrastructure Management: Install, configure, and manage servers, networking equipment, and related components to ensure high availability, performance, and security.
  • Monitoring and Alerting: Implement robust monitoring and alerting systems to ensure timely detection and resolution of issues within the infrastructure.
  • Performance Optimization: Analyze system performance and identify areas for optimization, making necessary adjustments to improve efficiency.
  • Security Best Practices: Implement best practices for securing hardware and network infrastructure, including access controls, encryption, and vulnerability management.
  • Compliance: Ensure compliance with industry standards and regulations related to hardware and network security.
  • Incident Response: Diagnose and troubleshoot hardware and network-related incidents, working closely with software developers to identify root causes and implement effective solutions.
  • Documentation: Create and maintain detailed documentation of infrastructure configurations, procedures, and troubleshooting guidelines.

Requirements

  • Education: Bachelor's degree in computer science, information technology, or a related field (or equivalent work experience).
  • Experience: Overall, 8+ years of experience working on DevOps technologies.
  • Skills: Proven experience as a DevOps Engineer, with a focus on hardware and network infrastructure. Expertise in Ansible, Shell scripting, database queries. Expert in PHP. Strong understanding of networking concepts, including TCP/IP, routing, VPN, and load balancing. Familiarity with hardware components, server provisioning, and data center operations. Proficiency in shell scripting for automation and task orchestration. Complete proficiency in Linux, especially on the CLI. Solid understanding of Cloud infrastructure. Monitoring and Logging: Experience with monitoring and logging tools like Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana), or Splunk to track system performance, detect issues, and maintain system health.

What We Offer

  • Flexible Work Arrangements: Flexible work-from-home option and Work Remote Out of Province Policy.
  • Opportunity for Growth: Chance to make a significant impact on the infrastructure that underpins our software products.