Customer Service Ambassador

2 months ago


Guelph, Ontario, Canada U-Haul Full time

Job Summary:

U-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a seamless rental experience, and promoting U-Haul's products and services.

Key Responsibilities:

  • Assist customers with U-Haul products and services, providing solutions to their needs and concerns.
  • Use technology to manage rentals, inventory, and customer interactions.
  • Perform equipment inspections, maintenance, and repairs to ensure a safe and reliable rental experience.
  • Answer customer questions, provide product information, and educate customers on U-Haul's services.
  • Prepare rental invoices, process payments, and handle customer returns.
  • Participate in ongoing training and development to enhance customer service skills and product knowledge.

Requirements:

  • Valid driver's license and good driving record.
  • High school diploma or equivalent.

Work Environment:

The work involves moderate risks or discomforts, requiring special safety precautions. May be required to use protective clothing or gear.

Physical Demands:

The work requires some physical exertion, including long periods of standing, moving around, and lifting equipment weighing up to 50 pounds.

U-Haul Offers:

  • Paid holidays, vacation, and sick days.
  • Career stability and opportunities for advancement.
  • Valuable on-the-job training and development.
  • Complete benefit plan, including health, dental, and vision insurance.
  • RRSP payroll deduction plan and deferred profit-sharing plan.
  • Wellness programs and discounts on products and services.


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