Healthcare Operations Assistant

2 weeks ago


Canada Experis Canada Full time

**Job Summary**

Experis Canada is seeking a highly skilled Medical Support Assistant to join our team in the Healthcare Industry. As a Medical Support Assistant, you will play a vital role in supporting the Customer Care Department and the MyCare team.

**Key Responsibilities:**

  • Answer incoming calls and schedule patient appointments in a timely and efficient manner.
  • Assist with medical referrals and ensure seamless communication with healthcare providers.
  • Assess and address customer needs to ensure high levels of satisfaction.
  • Communicate with doctors and healthcare professionals regarding schedules and patient information.
  • Provide billing and product knowledge to customers and healthcare providers.

**Requirements:**

  • Prior experience in a medical setting, preferably in a customer-facing role.
  • Excellent communication and interpersonal skills, with the ability to communicate effectively with diverse groups.
  • Proficiency in G Suite and Excel, with the ability to learn new software and systems quickly.
  • Flexible availability to work 7 days a week, with a willingness to adapt to changing schedules and priorities.

**What We Offer:**

  • A dynamic and supportive work environment with opportunities for growth and development.
  • A competitive salary and benefits package, including health and dental insurance.
  • Opportunities for professional development and training in the healthcare industry.


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