Operations Supervisor for Restaurant and Bar Services
4 weeks ago
About the Role:
As the Operations Supervisor at Casino du Lac-Leamy, you will play a crucial role in ensuring that our dining and beverage services operate smoothly and efficiently. Your focus will be on delivering outstanding customer experiences in a vibrant and fast-paced environment.
Key Responsibilities:
- Oversee daily operations of all restaurants and bars, including the Hilton hotel.
- Ensure high-quality service and adherence to established standards.
- Plan and implement daily operational strategies.
- Resolve customer conflicts and complaints effectively.
- Coordinate employee schedules and manage staff performance.
- Ensure compliance with quality standards and company policies.
Qualifications:
The ideal candidate will possess:
- A college diploma in restaurant service or a related field.
- A minimum of 3 years of relevant experience, including at least 1 year in a supervisory role.
- Exceptional customer service and communication skills.
- Strong organizational abilities and the capacity to work under pressure.
This position offers a permanent opportunity with a comprehensive benefits package typical of a state-owned enterprise. Elevate your career in a supportive and dynamic environment.
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