Restaurant Support Staff

2 weeks ago

Vancouver, British Columbia, Canada Sheraton Vancouver Wall Centre Full time

Job Summary:

We are seeking a highly motivated and detail-oriented Cafe Server Assistant to join our team at Sheraton Vancouver Wall Centre. As a Cafe Server Assistant, you will play a vital role in maintaining a clean, organized, and pleasant dining environment for our guests.

Key Responsibilities:

  • Deliver exceptional customer service by connecting with guests and customers in a respectful and friendly manner.
  • Clear tables efficiently and promptly by removing used dishes, glassware, and utensils and transport them to the kitchen for thorough cleaning and sanitation.
  • Assist the kitchen team by engaging in tasks such as dishwashing and restocking essential supplies during peak hours.
  • Support the team by resetting tables to the restaurant's standards, presenting guests with a clean and inviting setup that reflects our commitment to excellence.
  • Cultivate effective communication with servers, hosts, and kitchen staff to ensure the cohesive coordination of operations and the fulfillment of guest expectations.
  • Anticipate guest needs, such as refilling water glasses and promptly clearing empty plates, contributing to a seamless dining experience.
  • Demonstrate your passion for guest experience and display your love for food and drinks through exceptional menu and product knowledge.

Requirements:

  • Prior experience as a busser is beneficial, but we welcome individuals with a strong commitment to learning and contributing to a dynamic team.
  • Must have Serving it Right and FoodSafe Level 1 Certification.
  • A positive and upbeat attitude with the ability to work well under pressure within a team.
  • Must be legally able to work in Canada.
  • Must have a flexible schedule and be available to work early mornings, evenings, weekends, and holidays.
  • Open to learn and ability to work with feedback to support the team.
  • Must be eligible to work in Canada. Valid Work or Study Permits – 1 Year Minimum Validity.

What We Offer:

  • Hourly compensation plus gratuities.
  • Medical and dental benefits when working over 25 hours.
  • Employee Assistance Program.
  • Explore Travel Program.

Benefits of Working with Us:

  • Aesthetically pleasing environment with a great team.
  • Ongoing Associate Appreciation Events.

Wall Centre Hotels is committed to diversity and inclusion in the workplace.

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