Lodge Operations Manager

4 weeks ago


Edmonton, Alberta, Canada Horizon North Full time
Job Title: Lodge Manager

Horizon North is seeking a highly skilled and experienced Lodge Manager to join our team. As a key member of our operations team, you will be responsible for the daily management of our lodge facility, ensuring exceptional customer service and maintaining the highest standards of quality and safety.

Key Responsibilities:
  • Develop and implement operational strategies to drive customer satisfaction and loyalty
  • Lead and manage a team of hospitality professionals to deliver exceptional service and quality
  • Collaborate with cross-functional teams to ensure seamless operations and effective communication
  • Monitor and analyze revenue reports to inform budgeting and forecasting decisions
  • Ensure compliance with health and safety regulations and company policies
Requirements:
  • Minimum 5+ years of progressive hospitality management experience in a hotel or related setting
  • Post-secondary education in business, hospitality, or a related field
  • Advanced proficiency in Microsoft Office and hospitality management software
  • Proven ability to analyze revenue reports and make informed business decisions
What We Offer:
  • Excellent work-life balance with a 20 days on/10 days off rotation
  • Extended health and dental benefits
  • Travel time is paid
  • Opportunity to work with a dynamic and growing company

Horizon North is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.



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