Relief/Assistant Lodge Manager

6 days ago


Edmonton, Alberta, Canada NRB Modular Solutions Full time

Job Summary

The Relief/Assistant Lodge Manager is a key member of our hospitality team, responsible for ensuring the highest level of service and satisfaction for our clients and guests. This role requires a strong operational background, excellent people management skills, and a customer-centric approach.

Key Responsibilities

  • Ensure maximum client and guest satisfaction by providing exceptional hospitality service
  • Oversee the daily operation of the lodge, ensuring Horizon North's standards are upheld and maintained regarding food quality, consistency, cleanliness, and Health and Safety programs
  • Support all hiring initiatives and performance management of employees in coordination with Human Resources and the Lodge Manager
  • Provide analysis and insight for revenue forecasts and budgets
  • Create staff schedules in accordance with client forecasts and revenue
  • Ensure profitability through budgetary adherence
  • Delegate and perform tasks as required to support the daily operation of the lodge

Requirements

  • Minimum 5+ years of progressive hospitality management experience in hotel or related setting
  • Post-secondary education in business, hospitality, or related discipline or area of focus
  • Advanced proficiency with Microsoft office suite and experience working with hospitality management software
  • Proven ability to analyze revenue reports, including forecasting and scheduling
  • Active ProServe certification
  • Active Class 5 Driver's License with a clean 5-year driver's abstract


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