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Customer Service Representative

2 months ago

Brampton, Ontario, Canada Victaulic Full time
{"title": "Customer Care Representative", "description": "Job Summary

Victaulic is seeking a Customer Care Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Process customer orders and respond to internal and external customer inquiries in a timely manner.
  • Expedite and source products to ensure customer requirements are met.
  • Deliver above-and-beyond customer service in a fast-paced environment.
  • Collaborate with internal departments to facilitate customer needs.
Requirements:
  • 3-5 years' experience in customer relations.
  • Exceptional verbal and written communication skills.
  • Ability to meet deadlines, prioritize, and multi-task.
  • Proven people skills and ability to build and maintain strong customer relationships.
  • Familiarity with MS Office Applications.
About Victaulic:

Victaulic is a global leader in grooved mechanical pipe joining and flow control solutions. With over 4,000 patents and operations in 140+ countries, we serve various industries, including commercial construction, fire protection, industrial construction, maritime, mining, oil, gas, chemical, power generation, and water/wastewater.

We offer a wide range of products, solutions, and services, including couplings, valves, fittings, and engineering design support. Our team is dedicated to innovation and exceeding customer expectations worldwide.

", "lang_code": "en"}