Sales Operations Manager

4 weeks ago


Nanaimo, British Columbia, Canada Avalon College Limited oa Avalon Career College Full time
Sales Administrator Job Description

Avalon College Limited o/a Avalon Career College is seeking a highly skilled Sales Administrator to join our team. As a Sales Administrator, you will play a crucial role in supporting the sales team in achieving their goals and objectives.

Key Responsibilities:
  • Training and Development: Arrange training sessions for staff to enhance their skills and knowledge.
  • Performance Reviews: Conduct regular performance reviews to evaluate staff performance and provide feedback.
  • Payroll Administration: Oversee payroll administration, ensuring timely and accurate payment of staff salaries.
  • Budgeting and Expenditures: Plan and control budget and expenditures to ensure efficient use of resources.
  • Marketing Collaboration: Work closely with the marketing department to understand and communicate marketing messages to the field.
  • Strategic Planning: Determine strategic planning related to new product lines and initiatives.
  • Organizational Policies: Establish organizational policies and procedures in relation to sales and customer service.
  • Sales Team Leadership: Lead the sales team in building relationships with business clients and managing negotiations of sales contracts.
  • Regional Operations: Organize regional and divisional sales operations to ensure effective sales strategies.
  • Staff Management: Recruit, organize, train, and manage staff to achieve sales targets.
  • Project Management: Assign, coordinate, and review projects and programs to ensure timely completion.
  • Customer Service: Provide excellent customer service to internal and external clients.
Supervision:

Supervise a team of 11-15 people to ensure effective sales strategies and customer service.

Work Conditions and Physical Capabilities:
  • Attention to Detail: Maintain attention to detail in all aspects of sales administration.
  • Fast-Paced Environment: Work in a fast-paced environment with tight deadlines and high pressure.
  • Physical Capabilities: Work under pressure and maintain a high level of physical and mental energy.
Personal Suitability:
  • Multitasking: Demonstrate ability to multitask and prioritize tasks effectively.
  • Accuracy: Maintain accuracy in all aspects of sales administration.
  • Client Focus: Provide excellent customer service and maintain a client-focused approach.
  • Interpersonal Skills: Develop and maintain effective interpersonal skills to build strong relationships with colleagues and clients.
  • Communication: Demonstrate excellent oral and written communication skills to effectively communicate with colleagues and clients.
  • Initiative: Take initiative to identify and solve problems, and implement new ideas and strategies.
  • Team Player: Work collaboratively as part of a team to achieve sales targets and customer service goals.
  • Time Management: Manage time effectively to meet deadlines and achieve sales targets.


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