Guest Service Supervisor

5 days ago


Parry Sound, Canada Best Value Inn & Suites Full time
Job Title: Guest Service Supervisor

We are seeking a highly skilled Guest Service Supervisor to join our team at Best Value Inn & Suites. As a key member of our hospitality team, you will be responsible for ensuring exceptional guest experiences and providing outstanding customer service.

Key Responsibilities:
  • Supervise and Train Staff: Lead and motivate a team of 3-4 staff members, providing guidance and support to ensure they meet their job duties and responsibilities.
  • Coordinate Guest Services: Assist guests with special needs, coordinate work assignments, and maintain the operation of computer systems and equipment.
  • Requisition Materials and Supplies: Order and manage inventory of materials and supplies to ensure business continuity and customer service delivery.
  • Work under Pressure: Manage a large workload, meet tight deadlines, and work effectively under pressure to ensure seamless guest experiences.
Requirements:
  • Education: Secondary (high) school graduation certificate or equivalent experience.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Language: English.
  • Work Hours: 37 to 44 hours per week.
What We Offer:

As a Guest Service Supervisor at Best Value Inn & Suites, you will have the opportunity to work in a dynamic and fast-paced environment, develop your leadership skills, and provide exceptional guest experiences. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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