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Customer Experience Associate
2 months ago
As a Customer Experience Associate at Scotiabank, you will be the face of our branches, providing exceptional service to our clients and helping them achieve their financial goals.
Key Responsibilities- Build strong relationships with clients and deliver outstanding customer service
- Proactively identify and meet the needs of our clients
- Process transactions and provide technical support to clients
- Contribute to the branch's targets by identifying and fulfilling sales opportunities
- Stay up-to-date with our products and services to provide expert advice to clients
- Proven customer service skills and experience working in a fast-paced environment
- Ability to work a flexible schedule and be available to meet client needs
- Strong technical skills and ability to promote digital banking options to clients
- Excellent communication and interpersonal skills
- Ability to work as part of a team and contribute to a positive branch culture
- A competitive compensation and benefits package
- Opportunities for professional development and career growth
- A collaborative and inclusive work environment
- Recognition and rewards for high performance
- The chance to make a difference in our communities and help our clients achieve their financial goals