Clinical Support Worker

2 days ago

Vancouver, British Columbia, Canada Providence Health Care Full time

About the Role:

Clinic Assistant-Support Workers are sought after by Crosstown Clinic to provide support to clients and staff within the clinic. Under the Clinical Supervisor's guidance, the successful candidate will be responsible for observing, monitoring, and reporting on clients' behavioral and physical changes.

Key Responsibilities:

  • Undertake security tasks to ensure safety
  • Handle clerical duties such as scheduling, client registration, reception, database maintenance, and managing equipment and supplies
  • Provide support in the clinic/treatment rooms by performing duties such as setting up and dismantling rooms and general tidying according to cleaning schedules
  • Deliver and dispose of supplies, biological materials, and equipment
  • Schedule and confirm client appointments
  • Maintain inventories of clinic supplies and equipment
  • Provide general information and literature to clients in relation to harm reduction supports available
  • Assist with security functions for site
  • Assist with client intake by interviewing clients, obtaining information, completing required documentation, and entering information into applicable database system
  • Participate in the management of emergency situations

Qualifications and Skills:

  • Grade 12, completion of Community Support Worker, Addictions Counselling Skills or Mental Health Worker Certificate plus one (1) years recent, related experience or an equivalent combination of education, training, and experience
  • Ability to communicate effectively, both verbally and in writing
  • Ability to work independently and in cooperation with others
  • Ability to operate related equipment
  • Ability to organize and prioritize
  • Ability to establish and maintain rapport with clients
  • Ability to observe and recognize changes in clients
  • Knowledge of addiction/drug abuse and harm reduction
  • Ability to handle and diffuse conflict

Vaccination Requirement:

As per the current Public Health Orders, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be required.

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