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Retail Operations Supervisor

2 months ago

Vancouver, British Columbia, Canada West Coast Kids Full time
Position Overview

The Assistant Store Manager plays a crucial role in overseeing daily operations within a retail environment. This position is essential for ensuring that the store runs smoothly and efficiently, while also providing exceptional customer service.

Educational Requirements
  • Completion of a college, CEGEP, or other non-university certificate or diploma program lasting 1 to 2 years
  • Equivalent experience may also be considered
Work Environment
  • Located in an urban area
  • Focus on retail and wholesale distribution
Key Responsibilities
  • Supervise staff and delegate tasks effectively
  • Identify and select merchandise and services for sale
  • Establish pricing and credit policies
  • Source and procure products for resale
  • Design and execute marketing initiatives
  • Assess staffing needs and requirements
  • Address and resolve customer inquiries, complaints, and supply issues
  • Recruit, train, and manage staff and volunteers
  • Plan, organize, direct, and evaluate daily operational activities
Supervisory Scope

Responsible for managing a team of 3-4 individuals.

Technical Skills
  • Proficient in electronic scheduling tools
  • Familiarity with database management software
  • Experience with computerized bookkeeping systems
  • Skilled in spreadsheet applications
  • Knowledge of MS Outlook
Work Conditions
  • Fast-paced and dynamic work environment
  • Ability to work under pressure
  • Strong attention to detail required
  • Must be able to stand for extended periods
Personal Attributes
  • Adaptable and energetic
  • Positive and proactive attitude
  • Strong time management skills
  • Client-focused approach
  • Excellent interpersonal and communication skills
  • Sound judgment and organizational abilities
  • Team-oriented mindset with the ability to multitask
Experience

Minimum of 1 year to less than 2 years of relevant experience is required. This is a permanent position with a standard work schedule of 40 hours per week.