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Crisis Support Specialist

2 months ago


Comox Valley, Canada AVI Health and Community Services Full time

About AVI Health and Community Services

AVI is a dedicated non-profit organization committed to providing essential health and community services across the Comox Valley. We strive to create a supportive and inclusive environment where individuals can access the resources they need to thrive.

Position Overview

We are seeking compassionate and skilled Crisis Support Specialists to join our team. In this role, you will play a vital part in providing immediate assistance and support to individuals experiencing various crises. Your responsibilities will encompass crisis intervention, de-escalation techniques, and connecting individuals with appropriate resources within the community.

Key Responsibilities

  • Respond promptly and effectively to crisis situations involving individuals in need of support.
  • Provide empathetic and non-judgmental crisis intervention services, utilizing de-escalation techniques to ensure safety and well-being.
  • Assess individual needs and connect them with relevant resources, including mental health services, housing assistance, and community programs.
  • Maintain accurate documentation of all interactions and interventions.
  • Collaborate effectively with other team members and community partners to ensure comprehensive support for individuals in crisis.

Qualifications and Skills

The ideal candidate will possess a strong commitment to providing compassionate care, excellent communication skills, and the ability to work effectively under pressure. Previous experience in crisis intervention or a related field is highly desirable.

Benefits and Compensation

AVI offers a competitive compensation package, including:

  • Hourly rate of $33.99, with stepped increases based on seniority.
  • Comprehensive benefits plan.
  • Pension plan contributions.
  • Paid time off.