Food Service Supervisor

5 days ago

Morinville, Canada McDonald's Restaurants Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at McDonald's Restaurants. As a key member of our management team, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of a team of food service staff, including servers, hosts/hostesses, and kitchen staff.
    • Train staff in job duties, sanitation and safety procedures, and customer service standards.
    • Provide guidance and support to staff to ensure that they are meeting their performance goals.
  • Food Quality and Safety
    • Ensure that food and beverages are prepared and served to high standards of quality and safety.
    • Monitor and maintain a clean and safe working environment, including the kitchen, dining area, and restrooms.
    • Implement and maintain food safety and sanitation procedures.
  • Customer Service
    • Provide exceptional customer service to our guests, responding to their needs and concerns in a timely and professional manner.
    • Ensure that all customer interactions are positive and that our guests feel valued and appreciated.
  • Operations and Administration
    • Manage the daily operations of the food service department, including inventory management, scheduling, and payroll.
    • Prepare and submit reports on sales, inventory, and other key performance indicators.
    • Collaborate with other departments, such as marketing and human resources, to achieve business objectives.
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Work Experience
    • 1 year to less than 2 years of experience in a food service management role
  • Skills and Abilities
    • Excellent leadership and communication skills
    • Ability to work in a fast-paced environment and meet deadlines
    • Strong problem-solving and analytical skills
    • Ability to work effectively in a team environment
Working Conditions

The Food Service Supervisor will work in a fast-paced environment with a high level of customer interaction. The position requires standing for extended periods, bending, crouching, and kneeling. The ability to work in a physically demanding environment is essential.

What We Offer
  • Competitive Salary and Benefits
    • Group insurance benefits
  • Opportunities for Advancement
    • Opportunities for career advancement and professional growth

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