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Payments Specialist, Money Transfer Operations
3 months ago
Requisition ID: 205011
At Scotiabank, we are dedicated to fostering a winning team that is driven by purpose and committed to achieving results within an inclusive and high-performing culture.
Global Transaction Banking Overview
Global Transaction Banking (GTB) serves as the payments and transaction engine for Scotiabank. We provide effective treasury management solutions to Small Business, Commercial, and Corporate clients, coupled with a premier service model that simplifies business interactions.
As businesses enhance their digital capabilities and adapt their operational frameworks, their payment requirements are also evolving. With a distinctive global presence, GTB offers a comprehensive suite of innovative banking solutions that assist our business clients in achieving operational efficiencies, streamlining payments, enhancing working capital performance, and mitigating financial risks.
Role Purpose
The Payments Officer in Money Transfer Operations is responsible for ensuring that business strategies, plans, and initiatives are executed in alignment with regulatory requirements, internal policies, and procedures.
Key Responsibilities
- Foster a customer-centric culture within the team to strengthen client relationships and leverage broader Bank resources and knowledge.
- Ensure timely and accurate verification of wire payment instructions in accordance with established procedures, whether received electronically or manually. Possess in-depth knowledge of wire payment formatting to swiftly identify and rectify errors.
- Actively engage in process enhancements and quality control initiatives aimed at continuous improvement.
- Efficiently manage daily workflows, contributing to all queues to expedite payment execution.
- Clarify inconsistencies or address operator errors while participating in the establishment of best practices to enhance customer satisfaction.
- Understand the Bank's risk appetite and culture, integrating these considerations into daily activities and decision-making.
- Promote an environment that prioritizes effective and efficient operations, ensuring compliance with operational risk, regulatory compliance risk, AML/ATF risk, and conduct risk.
- Develop a high-performance team by implementing a strategy that attracts, retains, and motivates talent, fostering an inclusive work environment, and employing a coaching approach.
- Proficient understanding of the bank's operational and administrative processes to resolve daily challenges efficiently.
- Knowledge of payment systems, particularly regarding the regulations governing international and domestic wire transfers.
- Strong communication skills, both clear and concise.
At Scotiabank, we empower every employee to realize their full potential, valuing individuality and embracing diversity. We are committed to nurturing talent and engaging employees in a performance-oriented culture.
Benefits
Scotiabank encourages you to bring your best self to work and life every day. Our flexible benefit programs are designed to support your unique family, financial, physical, mental, and social health needs.
Scotiabank is a leading bank in the Americas, dedicated to helping our customers, their families, and communities achieve success through a wide range of services, including personal and commercial banking, wealth management, corporate and investment banking, and capital markets. We are committed to creating an inclusive and accessible environment for all. If you require accommodation during the recruitment process, please inform our Recruitment team. Candidates must apply directly online to be considered for this role. We appreciate all applicants for their interest in a career at Scotiabank; however, only those selected for an interview will be contacted.
