Performance Management Lead

3 days ago


Vaughan, Ontario, Canada The Body Shop Full time
About The Body Shop

The Body Shop is a pioneering cruelty-free beauty brand that has been generating positive economic, social, and environmental impact for over 40 years. Our commitment to ethics and sustainability is at the heart of everything we do.

Job Title: Performance Management Lead

We are seeking an aspirational leader to support our Store Management team in driving retail excellence, strong sales results, and an engaging customer experience. As a Performance Management Lead, you will be responsible for:

Key Responsibilities:
  • Supporting the Store Management team in driving sales and customer engagement
  • Coaching Customer Consultants to deliver exceptional customer experiences
  • Developing and implementing visual merchandising and inventory management strategies
  • Working with the Store Management team to shape a customer-focused store experience
  • Identifying and attracting high-potential candidates and developing current team members
Requirements:
  • Ability to multitask and manage time effectively
  • Strong communication and leadership skills
  • Flexibility to work independently with minimal direction
  • Ability to work in a fast-paced environment
What We Offer:
  • Training and development opportunities
  • Competitive salary and benefits package
  • Opportunities for career growth and advancement
  • A dynamic and supportive work environment


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