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Food Service Supervisor

2 months ago

Guelph, Ontario, Canada Burger Factory Guelph Full time
Job Title: Food Service Supervisor

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Burger Factory Guelph. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service establishment, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Supervise and Co-ordinate Activities: Supervise and co-ordinate the activities of staff who prepare and portion food, ensuring that food is prepared and served in a timely and efficient manner.
  • Train Staff: Train staff in job duties, sanitation, and safety procedures, ensuring that they are equipped to provide excellent customer service and maintain a clean and safe work environment.
  • Estimate Ingredients and Supplies: Estimate the ingredients and supplies required for meal preparation, ensuring that we have sufficient stock to meet customer demand.
  • Manage Budget and Cost Estimates: Prepare budget and cost estimates, ensuring that we are operating within our means and making the most of our resources.
  • Address Customer Complaints: Address customer complaints or concerns in a professional and courteous manner, ensuring that our customers feel valued and respected.
  • Maintain Records: Maintain records of stock, repairs, sales, and wastage, ensuring that we have accurate and up-to-date information to inform our business decisions.
  • Prepare Reports: Prepare and submit reports, ensuring that we are meeting our business objectives and making progress towards our goals.
Requirements:
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year, or equivalent experience.
  • Experience: 7 months to less than 1 year of experience in a food service establishment, or equivalent experience.
  • Language: English.
Work Environment:

Our food service establishment is a fast-paced environment with hot temperatures and odours. As a Food Service Supervisor, you will be required to work in this environment, ensuring that our customers receive exceptional service and high-quality food.

Support for Newcomers and Refugees:

We are committed to supporting newcomers and refugees in their transition to Canada. As a Food Service Supervisor, you will have the opportunity to work with our diversity and cross-cultural training programs, ensuring that our workplace is welcoming and inclusive for all employees.

Support for Veterans:

We are proud to support veterans and other candidates with military experience. As a Food Service Supervisor, you will have the opportunity to work with our targeted hiring initiatives and workshops, ensuring that our workplace is welcoming and supportive for all employees.

Support for Indigenous People:

We are committed to supporting Indigenous people in their transition to the workforce. As a Food Service Supervisor, you will have the opportunity to work with our cultural competency training programs and Elders, ensuring that our workplace is welcoming and inclusive for all employees.

Support for Mature Workers:

We are committed to supporting mature workers in their transition to retirement. As a Food Service Supervisor, you will have the opportunity to work with our phased re-entry options and resources, ensuring that our workplace is welcoming and supportive for all employees.

Support for Visible Minorities:

We are committed to supporting visible minorities in their transition to the workforce. As a Food Service Supervisor, you will have the opportunity to work with our diversity and cross-cultural training programs, ensuring that our workplace is welcoming and inclusive for all employees.