Agent de signature
4 weeks ago
FCT est une entreprise qui se distingue par son engagement envers le succès de chacun de ses employés. Nous offrons un milieu de travail innovant et collaboratif où les talents sont valorisés et où la diversité est accueillie et célébrée.
Sommaire du posteNous sommes à la recherche d'un agent de signature compétent pour rejoindre notre équipe. Vous serez responsable de contacter les emprunteurs, de les rencontrer pour signer les documents et de veiller à ce que les procédures soient respectées. Vous devrez également fournir un service client de qualité et communiquer efficacement avec les parties prenantes.
Responsabilités- Contacter les emprunteurs par téléphone pour arranger une réunion de signature et clarifier les attentes avant la réunion.
- Assister et certifier la validité des signatures sur tous les documents de prêt et de droit et veiller à ce que les procédures appropriées soient respectées pour répondre aux exigences du prêteur concernant l'exécution du paquet de documents, y compris la vérification de l'identité.
- Se rencontrer avec les emprunteurs, à leur convenance, et retourner les documents signés à FCT conformément aux procédures définies.
- Assurer un service client positif en gérant efficacement et efficacement les questions des clients.
- Excellentes compétences en communication, en service client et en relations humaines.
- Un apprenant rapide capable de prendre l'initiative et d'être proactif.
- Excellentes compétences en planification et en organisation.
- Compétences en informatique - Internet, courriel, MS Office (Outlook, Word, Adobe).
- Expérience dans l'industrie du crédit ou juridique est souhaitée.
- Capacité à gérer des informations confidentielles.
- Accès à un ordinateur portable et à un téléphone portable.
- Accès à un véhicule fiable.
- Flexibilité pour travailler en mode appel, disponibles jours, soirs et week-ends.
- Un régime d'avantages sociaux complet comprenant des soins de santé virtuels et un programme d'aide aux employés et à la famille.
- Un régime d'épargne-retraite collectif assorti d'une cotisation patronale de contrepartie.
- Des congés payés généreux.
- Des modalités de travail hybrides.
- Des occasions de bénévolat rémunéré et des programmes de dons de bienfaisance jumelés.
- Des programmes de reconnaissance des employés assortis de primes de recommandation.
- D'éventuels incitatifs fondés sur le rendement.
- La possibilité de participer à notre régime d'actionnariat.
En rejoignant FCT, vous ferez partie d'une entreprise primée et d'un effectif engagé et habilité à réussir.
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