Community Experience Coordinator | Permanent, Full-Time
2 days ago
We are seeking a highly skilled and compassionate Community Experience Coordinator to join our team at Woods Park Community & Retirement Living. As a key member of our community, you will play a vital role in ensuring our residents receive exceptional care and support.
Key Responsibilities- Resident Move-In Process: Lead the resident move-in process, ensuring a seamless transition into our community, including facilitating the application process, providing tours, and introducing residents to our community and its operations.
- Feedback and Response: Respond to feedback and correspondence from residents in a timely and satisfactory manner, ensuring their concerns are addressed and resolved.
- Reporting and Analysis: Provide regular reporting and analysis to leadership and the Quality Committee, highlighting areas for improvement and suggesting solutions.
- Team Collaboration: Collaborate with departmental leaders to provide coaching and direction to our team, ensuring exceptional service excellence and hospitality.
- Resident Care Conferences: Take a lead role in facilitating resident care conferences, ensuring residents receive the care and support they need.
- Resident Satisfaction: Lead the facilitation of resident and family satisfaction surveys, analyzing results and implementing improvements to enhance the resident experience.
- Resident Programs: Collaborate with the Director of Resident Programs to support Resident & Family Councils and implement action items.
- Education: College Diploma, University degree, or equivalent experience.
- Experience: Minimum of three years' experience in healthcare, seniors' living, or a related sector.
- Knowledge: Knowledge of the Long Term Care Act & Regulations is preferred.
- Skills: Strong oral and written communication skills, ability to organize, plan, and delegate responsibilities.
We are committed to providing a supportive and inclusive work environment. If you are passionate about delivering exceptional care and support to our residents, we encourage you to apply for this exciting opportunity.
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Barrie, Ontario, Canada Woods Park Community & Retirement Living Full timeJob SummaryWe are seeking a highly skilled and compassionate Community Experience Coordinator to join our team at Woods Park Community & Retirement Living. As a key member of our community, you will play a vital role in ensuring our residents receive exceptional care and support.Key ResponsibilitiesResident Move-In Process: Lead the resident move-in process,...
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Barrie, Ontario, Canada Woods Park Community & Retirement Living Full timeJob SummaryWe are seeking a highly skilled and compassionate Community Experience Coordinator to join our team at Woods Park Community & Retirement Living. As a key member of our community, you will play a vital role in ensuring our residents receive exceptional care and support.Key ResponsibilitiesResident Move-In Process: Lead the resident move-in process,...
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Barrie, Ontario, Canada Woods Park Community & Retirement Living Full time**About the Role**Woods Park Community & Retirement Living is seeking a highly skilled and compassionate Resident Experience Coordinator to join our team. As a key member of our community, you will play a critical role in ensuring that our residents receive exceptional care and support.**Key Responsibilities**Lead the resident move-in, transfer, and move-out...
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