Investment Counsel Support Professional

2 weeks ago


Montreal, Quebec, Canada Manulife Full time
Job Summary

The Investment Counsel Support Associate plays a vital role in ensuring the exceptional client experience delivered by Manulife Private Wealth meets the high standards of our business. This position is based in Montreal and involves a range of responsibilities centered on supporting Investment Counsellors in providing administration and sales support to high-net-worth clients.

Key Responsibilities:
  • Collaborate with Investment Counsellors to deliver personalized client service.
  • Work directly with clients to complete necessary documentation and ensure regulatory compliance.
  • Client account administration, including responding to client queries, setting up new accounts, processing transactions, and preparing for client meetings.
  • Liaise with custodians and third parties to execute client requests in a timely manner, escalating as necessary to ensure strict adherence to service level agreements.
  • Assist with client performance and tax reporting.
  • Maintain client data and perform data integrity checks for quality control.
  • Provide backup support to other team members as needed.
Requirements:
  • Experience in high-net-worth client service, with familiarity with the wealth management industry.
  • Post-secondary education is preferred, but relevant experience (minimum of 2 years) is also highly valued.
  • CIM designation or other industry licenses such as CFA, CFP are preferred.
  • Successful completion of CSC is preferred.
  • Solid computer skills, with the ability to identify opportunities for process improvement.
  • Superior client relationship management skills.
  • A desire to learn and grow.
  • Ability to communicate in English and French (verbal and written) is required.
What We Offer:
  • A competitive salary and benefits package.
  • A growth trajectory that encourages career development and learning new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and a healthy work-life balance.
  • Professional development and leadership opportunities.
About Manulife:

Manulife Financial Corporation is a leading international financial services provider, helping people make informed decisions and improve their lives. We are committed to fostering a diverse and inclusive work environment that values the strength of cultures and individuals.

Our Commitment to Diversity, Equity, and Inclusion:
  • We lead with our values every day and bring them to life together.
  • We create opportunities to learn and grow at every stage of your career.
  • We invite you to help redefine the future of financial services.
  • We foster an inclusive workplace where everyone thrives.
  • We build a business that benefits all partners and has a positive social and environmental impact.


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