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Bilingual Investment Counsel Support Associate

2 months ago


Montreal, Quebec, Canada Manulife Full time
Job Summary

We are seeking a highly skilled and detail-oriented Bilingual Investment Counsel Support Associate to join our team at Manulife. As a key member of our Investment Counsel Support team, you will play a vital role in ensuring exceptional client service and delivering high-quality support to our Investment Counsellors.

Key Responsibilities
  • Client Service and Support: Collaborate with Investment Counsellors to deliver personalized client service, respond to client queries, and ensure regulatory compliance.
  • Account Administration: Work directly with clients to complete necessary documentation, set up new accounts, process transactions, and prepare for client meetings.
  • Liaison and Communication: Liaise with custodians and third parties to execute client requests in a timely manner, escalating as necessary to ensure strict adherence to service level agreements.
  • Reporting and Data Management: Assist with client performance and tax reporting, maintain client data, and perform data integrity checks for quality control.
  • Team Support: Provide backup support to other team members as needed.
Requirements
  • Experience: Minimum of 2 years of experience in high-net-worth client service, with familiarity with the wealth management industry.
  • Education: Post-secondary education is preferred, but relevant experience is also highly valued.
  • Certifications: CIM designation or other industry licenses such as CFA, CFP are preferred.
  • Language Skills: Ability to communicate in English and French (verbal and written) is required.
What We Offer
  • Competitive Compensation: A competitive salary and benefits package.
  • Career Development: A growth trajectory that encourages career development and learning new skills.
  • Flexible Work Arrangements: Flexible work policies and a healthy work-life balance.
  • Professional Development: Professional development and leadership opportunities.
About Manulife

Manulife Financial Corporation is a leading international financial services provider, helping people make informed decisions and improve their lives. We are committed to fostering a diverse and inclusive work environment that values the strength of cultures and individuals.

Our Commitment to Diversity, Equity, and Inclusion
  • We lead with our values every day and bring them to life together.
  • We create opportunities to learn and grow at every stage of your career.
  • We invite you to help redefine the future of financial services.
  • We foster an inclusive workplace where everyone thrives.
  • We build a business that benefits all partners and has a positive social and environmental impact.