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Banquet Operations Manager

2 months ago

Calgary, Alberta, Canada Mag Events Ltd. Full time
About the Role

We are seeking a highly skilled and experienced Banquet Manager to join our team at Mag Events Ltd. as a key member of our operations team.

Key Responsibilities
  • Performance Management

Conduct regular performance reviews to ensure team members are meeting expectations and provide constructive feedback for improvement.

Inventory Management

Organize and maintain accurate inventory records to ensure efficient stock levels and minimize waste.

Health and Safety

Ensure all health and safety regulations are followed and implemented to maintain a safe working environment.

Menu Planning

Work closely with chefs and catering teams to advise on menu selections and ensure high-quality food and beverage offerings.

Customer Service

Address customer complaints or concerns in a professional and timely manner to maintain excellent customer satisfaction.

Operations Management

Plan, organize, direct, control, and evaluate daily operations to ensure seamless event execution.

Communication

Take orders and relay to kitchen and bar staff to ensure accurate and timely service.

Guest Experience

Greet patrons, present menus, make recommendations, and answer questions regarding food and beverages to provide exceptional guest experiences.

Work Environment

Work in a fast-paced environment with a focus on delivering high-quality events and exceeding customer expectations.

Requirements
  • Education

College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year.

Experience

2 years to less than 3 years of experience in a related field.