Restaurant Supervisor

2 weeks ago

Owen Sound, Canada 2491206 Ontario Inc. Full time
About the Role

We are seeking a highly skilled Restaurant Supervisor to join our team at 2491206 Ontario Inc. as a key member of our restaurant operations team.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food, ensuring efficient and effective food service delivery.
    • Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and customer satisfaction.
  • Operations Management
    • Estimate ingredient and supply requirements for meal preparation, ensuring accurate inventory management and minimizing waste.
    • Prepare and submit reports on sales, stock, and other key performance indicators, providing valuable insights for business growth.
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner, ensuring a positive dining experience.
  • Team Management
    • Establish work schedules and ensure adequate staffing levels to meet customer demand.
    • Recruit, train, and develop a high-performing team of food service staff, promoting a positive and inclusive work environment.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate.
    • Experience in a restaurant or food service environment, with a proven track record of leadership and customer service skills.
  • Skills and Abilities
    • Excellent communication and interpersonal skills, with the ability to work effectively with staff, customers, and management.
    • Strong problem-solving and conflict resolution skills, with the ability to remain calm under pressure.
    • Ability to work in a fast-paced environment, with a focus on delivering high-quality results.
  • Certifications and Licenses
    • Workplace Hazardous Materials Information System (WHMIS) Certificate.
    • Food Safety Certificate.
Working Conditions

The successful candidate will be required to work in a fast-paced restaurant environment, with a focus on delivering high-quality results. The position requires standing for extended periods, bending, crouching, and kneeling, as well as working under pressure to meet tight deadlines.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual with a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity.

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