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Business Systems Analyst II
2 months ago
Canadian Blood Services is seeking a highly skilled Business Systems Analyst II to join our dynamic Internal Customer Experience team in Blood Management Solutions. This temporary full-time position will play a key part in supporting the design, development, and execution of the ePROGESA Collections Modernization initiative, a multi-year project aimed at transforming the collections process.
Key Responsibilities- Engage with key business stakeholders to discuss and evaluate proposed changes, perform analysis, and gather requirements.
- Leverage knowledge and expertise in blood management processes and blood management solutions to perform design, development, and configuration of strategic business enhancements and changes to blood management systems.
- Employ expertise in software testing and technical writing to perform system validation and complete the appropriate level of documentation to support the completion of each change.
- Act as a representative for the Blood Management Solutions team, working with quality assurance and regulatory affairs personnel to effectively communicate changes and impacts to our regulated blood management solutions and ensure a continuous state of regulatory compliance.
- Participate in project management and software release planning sessions to ensure the timely delivery of effective changes that are compliant with business needs.
- Serve as a contact with other IT stakeholders and software vendors to manage required technical enhancements, software fixes, and maintenance, and overall system life-cycle management activities.
- Post-secondary level education in a relevant discipline from a recognized academic institution, preferably a related university degree or diploma in science or business, and/or significant experience/certification in business analysis, software development methodologies, and enterprise software life-cycle management.
- 3-5 years of demonstrated experience and skills as a business systems analyst or relevant business analysis experience in blood banking operations and process design.
- Previous experience with blood management solutions software is preferred.
- Experience working in a regulated healthcare environment in alignment with quality management systems is desired.
- Demonstrated ability to effectively work within a team environment, with customers/end users, project team members, and other IT team members to successfully deliver small to medium-sized initiatives of high quality under defined timelines.
- Proven ability to work and learn in a dynamic, challenging, and continuous improvement-focused environment that is constantly changing and evolving to meet the needs of the business community.
- Excellent oral and written communications skills (English).
- Percentage in lieu of benefits and vacation.
- Annual performance award up to 6%.
- Defined benefit pension plan.
- Employee discounts, wellness program, professional resources.
- This role will work in a hybrid environment with requirements to be onsite at a Canadian Blood Services location 40% of the time/2 days of the week.
- You will work Monday to Friday, 37.5 hours per week, 7.5 hours per day.
- Occasional travel may be expected to our office location or to other Canadian Blood Services locations within Canada.
