Operations Supervisor
6 days ago
About Metro Supply Chain
Metro Supply Chain is a leading provider of strategic supply chain solutions, partnering with top organizations to advance their business through innovative and real-world solutions.
Job Summary
The Operations Supervisor is responsible for overseeing all aspects of warehouse operations, including receiving, inventory control, picking, loading, safety, and security. This role requires strong leadership and organizational skills to coordinate operations with 3rd-party loading services and ensure customer support through accurate and on-time shipments.
Key Responsibilities
- Ensure employees adhere to policies, processes, and standards of performance and behavior in the pursuit of daily work.
- Develop and maintain proper practices and methods that adhere to Metro Supply Chain and client standards.
- Support the rollout of new processes to the team and ensure training is supported to the ground level.
- Train and supervise reporting personnel in all designated areas.
- Lead inventory processing to ensure product availability for timely customer shipments and ensure compliance with lead time goals.
- Ensure all inbound, outbound, and reverse logistics documentation is performed with accuracy and efficiency.
- Maintain targets, objectives, and goals throughout the warehouse and driver return process.
- Implement and supervise safe practices and ensure compliance with Occupational Health and Safety Act.
- Ensure runs are 100% and stage in correct order to maintain an efficient morning load out.
- Supervise all dock searches.
- Maintain warehouse product placement.
- Lead process for loading recycles and manage loads.
- Ensure drivers are following all warehouse procedures when dropping and picking up product.
- Correct labeling of product.
- Staging in appropriate area.
- Sorting of all waste.
- Ensure safe practices.
- Coordinate communications effectively with internal and external clients.
- Assist in annual reviews for all warehouse associates.
- Ensure national level reports are completed on a daily basis.
Requirements
- Previous experience as a Warehouse Supervisor or a similar leadership position with proven success.
- College diploma in Business Management or 3+ years of relevant experience in the Supply Chain/Distribution/Transportation industries.
- Must be able to communicate effectively in English, both written and verbal.
Competencies
- Customer Centricity.
- Fostering Culture.
- Collaboration.
- Problem Solving & Decision Making.
- Managing Through Change.
- Developing Self & Others.
- Planning & Results Orientation.
- Communication.
- Always Improving Mindset.
- Business & Financial Savvy.
Why Join Us
- Work in an environment where safety is our first priority.
- The opportunity to build a career with a growing company.
- Medical, dental, and vision coverage for you and your family.
- Life and disability insurance.
- Wellness programs to support your family's well-being.
- A Retirement Savings Program with a company match.
- Company team wear allowance.
- Employee Appreciation Day.
- Company-sponsored social events.
- Community volunteering.
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