Restaurant Operations Supervisor
2 months ago
We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Marble Slab Creamery & Poko Popcorn. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our food service operations.
Key Responsibilities- Operations Management: Establish and implement efficient methods to meet work schedules, ensuring that our food service operations run smoothly and efficiently.
- Staff Supervision: Supervise and coordinate the activities of our food preparation and service staff, providing guidance and support as needed.
- Training and Development: Train staff in job duties, sanitation and safety procedures, and provide ongoing coaching and feedback to ensure they have the skills and knowledge needed to succeed.
- Inventory Management: Estimate and manage inventory levels of ingredients and supplies, ensuring that we have the necessary stock to meet customer demand.
- Quality Control: Ensure that our food and service meet the highest quality control standards, maintaining a clean and safe environment for our customers.
- Customer Service: Address customer complaints and concerns in a professional and courteous manner, providing excellent customer service at all times.
- Reporting and Record-Keeping: Maintain accurate records of stock, repairs, sales, and wastage, preparing and submitting reports as required.
- Scheduling: Establish work schedules for our food service staff, ensuring that we have adequate coverage at all times.
Our food service operations are fast-paced and dynamic, requiring a high level of energy and enthusiasm. As a Food Service Supervisor, you will be working in a team environment, collaborating with colleagues to achieve our goals.
Personal Qualities- Client Focus: You will be working with customers on a daily basis, providing excellent service and ensuring that their needs are met.
- Team Player: You will be working as part of a team, supporting and collaborating with colleagues to achieve our goals.
We are committed to providing a welcoming and inclusive work environment for all employees, including newcomers and refugees. As a Food Service Supervisor, you will be responsible for supporting the immediate settlement needs of newcomers and refugees, including housing, transportation, and other essential services.
Support for Indigenous PeopleWe are committed to creating a welcoming and inclusive work environment for Indigenous people. As a Food Service Supervisor, you will be responsible for providing cultural competency training and awareness training to all employees, ensuring that we have a culturally sensitive and inclusive work environment.
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