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Content Editor
2 months ago
Cision Ltd. is seeking a highly skilled Customer Content Specialist to join our team. As a key member of our Customer Content Specialist team, you will work closely with clients to ensure their press releases are distributed to their desired target audience, driving their corporate objectives.
In this role, you will be the primary point of contact for our clients throughout the distribution process, acting as a product expert and strategist to align service offerings with a client's communication needs. You will also offer recommendations on content best practices to help increase engagement and visibility.
Key Responsibilities:- Work collaboratively with clients to understand their communication needs and develop effective content strategies
- Develop and implement content best practices to increase engagement and visibility
- Provide exceptional customer service and support to clients throughout the distribution process
- Act as a product expert and strategist to align service offerings with a client's communication needs
- Collaborate with internal teams to ensure seamless execution of client projects
- 1+ years of experience in content creation, customer service, or related field
- BA degree in a communication-related field
- Knowledge of SEO and content best practices desired
- Expertise in PowerPoint, Canva, and public speaking a plus
- Must be bilingual French and English
- Opportunities for career progression and personal growth
- A dynamic and supportive work environment
- A competitive salary and benefits package
- The chance to work with a leading provider of communications solutions