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**Team Lead

2 months ago


Halton Hills, Ontario, Canada Accoravillage Full time
About the Role

We are seeking a highly motivated and experienced Team Lead to join our team at Accoravillage. As a Team Lead, you will play a key role in driving sales and delivering exceptional customer service in our luxury retail environment.

Key Responsibilities
  • Lead by Example: Model desired selling and customer service behaviors at all times to promote a positive in-store experience for customers and employees.
  • Team Management: Successfully lead a sales team, viewed as a leader among peers, and provide support and coverage to store management in their absence.
  • Operational Functions: Assist in the operational functions of the store, including POS management, daily banking procedures, and submitting timely reports.
  • Customer Service: Collaborate with others, yet be self-motivated, and demonstrate a passion for upholding an exceptional customer experience.
  • Store Operations: Oversee and delegate tasks to the team to best maximize efficiency of store operations, and ensure adherence to all company policies, procedures, and guidelines.
Requirements
  • 1+ years related experience in a retail apparel environment; luxury retail experience is a plus.
  • Proven ability to successfully lead a sales team and motivate others to exceed goals.
  • Strong organization and problem-solving skills, with a focus on delivering results and improving operations.
  • Available for varied weekly shifts, including weekends, closing, and holidays.
About Accoravillage

Accoravillage is a company that values inclusion and respect, and is committed to providing accessible employment practices. We are a dynamic and growing organization that offers opportunities for career growth and development.