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Culinary Service Manager

2 months ago

Morinville, Canada McDonald's Restaurants Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at McDonald's Restaurants. As a key member of our operations team, you will be responsible for ensuring the highest level of customer satisfaction and quality service in our restaurants.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively.
    • Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and customer satisfaction.
  • Operations Management
    • Establish methods to meet work schedules, ensuring that all tasks are completed on time and to a high standard.
    • Estimate ingredient and supplies required for meal preparation, minimizing waste and optimizing inventory levels.
    • Ensure that food and service meet quality control standards, maintaining a clean and safe environment for customers and staff.
  • Customer Service
    • Address customers' complaints or concerns, resolving issues promptly and professionally.
    • Maintain records of stock, repairs, sales, and wastage, providing valuable insights for business improvement.
  • Reporting and Administration
    • Prepare and submit reports, providing regular updates on restaurant performance and operations.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate.
    • 1 year to less than 2 years of experience in a similar role.
  • Work Environment
    • Fast-paced environment with tight deadlines.
    • Combination of sitting, standing, walking, and standing for extended periods.
  • Personal Qualities
    • Client focus and excellent oral communication skills.
    • Efficient interpersonal skills and flexibility.
    • Team player with a strong work ethic.
Benefits
  • Group Insurance Benefits
  • Other Benefits
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 44 hours per week