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Client Support Specialist

2 months ago

Edmonton, Alberta, Canada Yellowhead Commercial Roofing Ltd. Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team at Yellowhead Commercial Roofing Ltd. as a Customer Service Agent.

Key Responsibilities
  • Client Communication: Provide exceptional customer service to clients, addressing their inquiries, concerns, and complaints in a timely and professional manner.
  • Account Management: Assist clients in understanding our services, including explaining the type and cost of services offered, and arranging for billing as needed.
  • Record Keeping: Maintain accurate and up-to-date records and statistics related to client interactions and account management.
  • General Office Duties: Perform various administrative tasks, including receiving credit and employment applications, and providing general information to clients.
Benefits
  • Health Benefits: Enjoy access to a comprehensive dental plan, health care plan, and vision care benefits.
  • Other Perks: Take advantage of free parking available on site and work in a permanent, full-time capacity with a guaranteed 30-40 hours of work per week.