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Customer Account Reconciliation Analyst

3 months ago

Golden Horseshoe, Canada Niche Bakers Corp Full time

Position Overview: The Receivables Management Specialist plays a crucial role in monitoring and evaluating customer accounts receivable balances. This position requires the ability to gather and synthesize data from multiple sources, maintain customer accounts, and analyze information to oversee payments and deductions, ultimately enhancing customer collection efforts. The Specialist is also tasked with identifying and rectifying discrepancies in customer payment records.

We seek a qualified individual who possesses a strong enthusiasm for numbers and thrives in a fast-paced, dynamic work environment. The ideal candidate will have excellent interpersonal skills and take pride in delivering exceptional service to both external vendors and internal teams. Attributes such as integrity, initiative, and a proactive approach are highly valued and recognized within our organization.

Key Responsibilities:

  • Reconcile a designated portfolio of accounts receivable.
  • Manage various vendor programs and ensure accurate reconciliation.
  • Validate markdowns and oversee post-audit claims, securing necessary approvals and proper allocations.
  • Challenge and resolve noncompliance penalties.
  • Address pricing discrepancies, shortages, damages, and returns effectively.
  • Maintain accurate records of all incoming payments, process credits, apply adjustments, and actively investigate and resolve irregularities.
  • Review and reconcile invoice discrepancies, ensuring accuracy and completeness of information.
  • Assist in maintaining accounts receivable records to ensure timely aging updates, proper application of credits and collections, and resolution of uncollectible amounts.
  • Monitor customer accounts daily to identify aged receivables and initiate contact for payment collection.
  • Keep detailed records and reports on collection activities, including system updates and tracking.
  • Analyze and review aged accounts receivable monthly, collaborating with departments to follow up on outstanding accounts.
  • Provide general administrative and financial accounting support, including data entry and reconciliation tasks.
  • Collaborate with other departments as necessary to resolve disputes in a timely and efficient manner.
  • Manage a high volume of transactions and data accurately.

Qualifications:

  • Bachelor's degree or equivalent experience is required; a degree in Accounting, Finance, or Business is preferred.
  • A minimum of 2 years of experience in Accounts Receivable, ideally within the grocery sector.
  • Experience with Canadian retail chains is highly desirable.
  • Familiarity with QuickBooks is an asset.
  • Strong verbal communication skills are essential.
  • Proficient in English, both spoken and written.
  • Advanced proficiency in Microsoft Office applications (Word, Excel, Outlook) is required.
  • Demonstrated strong attendance and work ethic.
  • Ability to multitask with a keen attention to detail.
  • Excellent organizational, problem-solving, and computer skills.
  • Strong attention to detail and a high degree of accuracy in work.
  • Critical thinking skills to evaluate solutions and approaches to problems.
  • Proficient in time management.
  • Able to work effectively in a team environment.

Experience Requirements:

  • Accounts receivable: 2 years (required)
  • Microsoft Excel: 2 years (required)
  • English proficiency (required)

Work Location: In-person

Job Type: Full-time

Benefits Offered:

  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • RRSP match

Schedule:

  • 8-hour shifts
  • Monday to Friday