Food Service Operations Manager

3 weeks ago


Nanaimo, British Columbia, Canada Vancouver Island University Full time
Job Title: Manager, Food Service Operations

Vancouver Island University is seeking a highly skilled and experienced Manager to join our Food Services team. As a key member of our operations team, you will be responsible for overseeing the day-to-day operations of our two cafeterias and catering services.

Key Responsibilities:
  • Develop and implement strategies to improve operational efficiency, including inventory control, process improvement, and system implementation.
  • Lead and develop a team of Food Service Supervisors and Catering Coordinators to ensure exceptional customer service and quality food products.
  • Oversee staff scheduling, daily labor tracking, and reporting to the Director of Ancillary Services.
  • Collaborate with the Culinary Chair to ensure culinary requirements are met for cafeteria operations.
  • Ensure compliance with VIU policies and procedures, including Health and Safety programs.
  • Oversee routine and unscheduled maintenance and repairs required within Food Services.
Requirements:
  • Bachelor's degree in a related field, such as Business Administration, Commerce, Management, or Hospitality.
  • Minimum 5 years of progressively responsible operational experience, including management of employees.
  • Demonstrated ability to be organized, detail-oriented, and process-oriented.
  • Knowledge of inventory management, including inventory and menu costing.
  • Effective communication skills.
  • Ability to analyze and interpret financial data.
  • Valid Class 5 BC Driver's license with a confirmed satisfactory driving record.
  • Ability to complete and successfully pass a criminal background check.
Preferred Qualifications:
  • Experience managing in unionized environments.
  • Experience in the installation and maintenance of computerized inventory control and point-of-sale systems.

Vancouver Island University offers a comprehensive benefit plan, ample paid holiday time, professional development opportunities, and a desirable pension plan. As part of our campus community, our employees work with supportive colleagues in an encouraging environment and are provided with the tools and training that promote learning and development.



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