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About EssilorLuxottica
EssilorLuxottica is a leading global player in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses.
Job Summary
The Store Manager is a key leadership role within EssilorLuxottica, responsible for delivering exceptional customer experiences and driving business results in our retail stores.
Key Responsibilities
- Customer Service Excellence
- Ensure that customers receive unparalleled service and support in our stores.
- Team Leadership
- Provide coaching and training to store teams to ensure they have the skills and knowledge to deliver exceptional customer experiences.
- Business Performance
- Analyze sales data and customer insights to identify opportunities for growth and improvement.
- Develop and implement action plans to drive sales, customer engagement, and operational efficiency.
- Store Operations
- Oversee the day-to-day operations of the store, including inventory management, visual merchandising, and store maintenance.
- Partnerships and Collaborations
- Build strong relationships with our optometrists and other business partners to drive customer loyalty and sales growth.
Requirements
- Education
- High school diploma or equivalent required.
- Experience
- 4+ years of management or supervisory experience in retail or a related field.
- Skills
- Strong leadership and communication skills.
- Ability to analyze data and drive business results.
- Excellent customer service skills.
Preferred Qualifications
- Education
- College degree or equivalent preferred.
- Experience
- Previous experience in retail management or a related field.
- Skills
- Knowledge of optical theory and merchandise.
- Ability to manage time under aggressive deadlines.
