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Kitchen Operations Manager

2 months ago


Port Hope, Ontario, Canada Tim Hortons Full time
About the Role

We are seeking a highly skilled and experienced Kitchen Operations Manager to join our team at Tim Hortons. As a key member of our kitchen team, you will be responsible for ensuring the smooth operation of our kitchen, maintaining high standards of quality and service, and leading a team of kitchen staff to achieve our goals.

Key Responsibilities
  • Leadership and Management
    • Supervise and coordinate the activities of kitchen staff, including cooks, dishwashers, and other support staff.
    • Train and develop kitchen staff to ensure they have the skills and knowledge needed to perform their duties effectively.
    • Establish methods to meet work schedules and ensure that kitchen operations run efficiently.
  • Quality and Service
    • Ensure that food and service meet quality control standards, and that customer complaints are addressed promptly and professionally.
    • Estimate ingredient and supplies required for meal preparation, and ensure that inventory levels are maintained.
    • Prepare and submit reports on kitchen operations, including sales, inventory, and customer feedback.
  • Operations and Maintenance
    • Ensure that kitchen equipment and facilities are maintained in good working order, and that all safety and sanitation procedures are followed.
    • Supervise and check delivery of food trolleys, and ensure that all food is stored and handled safely.
  • Teamwork and Communication
    • Work closely with other departments, including front-of-house staff, to ensure seamless service and high standards of quality.
    • Communicate effectively with kitchen staff, management, and other stakeholders to ensure that everyone is informed and aligned with kitchen operations.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate.
    • 1 year to less than 2 years of experience in a kitchen management role.
  • Work Environment
    • Noisy kitchen environment.
    • Exposure to odours and food preparation.
  • Work Setting
    • Food service establishment.
    • Coffee shop.
    • Restaurant.
  • Physical Demands
    • Standing for extended periods.
    • Walking.
    • Attention to detail.
  • Personal Suitability
    • Client focus.
    • Efficient interpersonal skills.
    • Excellent oral communication.
    • Flexibility.
    • Team player.
    • Initiative.
    • Dependability.
What We Offer
  • Health Benefits
    • Health care plan.
  • Work Terms
    • Permanent.
  • Work Language
    • English.
  • Hours of Work
    • 35 to 40 hours per week.