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Assistant Manager for Restaurant Operations

3 months ago

Hamilton, Ontario, Canada Tim Hortons #746 Full time
Position Overview

The Assistant Manager plays a crucial role in overseeing the daily operations of our restaurant, ensuring that all services are delivered efficiently and effectively.

Key Responsibilities
  • Service Management: Determine the types of services to be provided and implement necessary operational procedures.
  • Financial Oversight: Balance cash and complete financial documents including balance sheets and cash reports.
  • Performance Evaluation: Conduct performance reviews for staff members to ensure high standards of service.
  • Cost Management: Analyze and manage the costs associated with products and services offered.
  • Inventory Control: Organize and maintain inventory to ensure adequate supplies are available.
  • Health and Safety Compliance: Ensure that all health and safety regulations are adhered to within the establishment.
  • Client Negotiation: Engage with clients regarding catering services and facility usage.
  • Marketing Participation: Contribute to the development and implementation of marketing strategies.
  • Leadership: Lead and instruct team members to foster a productive work environment.
  • Customer Relations: Address and resolve customer complaints or concerns effectively.
  • Customer Service: Provide exceptional service to all patrons.
  • Operational Planning: Plan, organize, direct, control, and evaluate daily operations.
Qualifications
  • Education: Secondary (high) school graduation certificate is required.
  • Experience: 1 to 2 years of relevant experience in a similar role.
Financial Benefits
  • Commission: Eligible for commission based on performance.
Employment Details
  • Job Type: Permanent position.
  • Working Language: English.
  • Work Hours: 35 to 40 hours per week.