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Customer Service Consultant

3 months ago

St Catharines, Ontario, Canada Performance Auto Group Full time

Exciting Career Opportunity

  • Collaborate with automotive technicians to evaluate maintenance and repair requirements
  • Create service orders and accurately enter them into the management system
  • Provide service suggestions and cost estimates to clients
  • Ensure high standards of customer satisfaction are consistently met
  • Work diligently to achieve service order production targets
  • Perform additional service-related responsibilities as necessary

Qualifications:

  • Preferred 2-3 years of experience as a service consultant
  • Exceptional customer service abilities with a friendly demeanor
  • Willingness to work on Saturdays if needed
  • Strong communication skills and meticulous attention to detail
  • Capability to manage multiple tasks and excel in a fast-paced environment
  • Proficient in computer usage; automotive knowledge is advantageous
  • Familiarity with ADP and CDK software is a plus

Benefits:

  • Supportive leadership and opportunities for professional advancement
  • Access to health, dental, and vision insurance
  • Coverage for disability, critical illness, and life insurance
  • Employee Assistance Program for wellness support
  • Discounts on vehicles, services, and more
  • Engaging employee events and community participation

Company Overview:

Performance Auto Group is a leading automotive organization in Southern Ontario, employing over 2000 individuals across various locations. With a commitment to customer satisfaction and employee welfare, we provide a vibrant work atmosphere and numerous growth opportunities.

We value all applicants and embrace diversity. Accommodations are available upon request for individuals with disabilities. Only candidates selected for interviews will be contacted.