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Workforce Security Screening Consultant

2 months ago

Toronto, Ontario, Canada Scotiabank Full time
About the Role

This is a challenging and rewarding opportunity to join Scotiabank's team as a Workforce Security Screening Consultant. As a key member of our organization, you will play a critical role in ensuring the security and integrity of our workforce.

Key Responsibilities
  • Champion a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
  • Initiate ongoing screening for active workers as required, ensuring compliance with regulatory requirements and Bank policies.
  • Collaborate with key stakeholders throughout the workforce security screening process, providing expert guidance and support.
  • Assess and interpret the level of complexity of WSS files that require adjudication (Tier I, II, and III), escalating as required to ensure timely and accurate decision-making.
  • Conduct Tier I review (identify discrepancies and errors) and adjudication (FTE and contingent workers as required), ensuring that all necessary documentation is complete and accurate.
  • Monitor, track, and report on WSS activities and KPIs to identify trends and program improvement opportunities, providing actionable insights to inform business decisions.
  • Train new team members on processes and procedures, continuously improving the training experience and updating desktop procedures, training guides, and job aids as necessary.
  • Ensure proper usage of knowledge management and case management tools to effectively respond to, document, and monitor WSS activities, maintaining accurate and up-to-date records.
  • Determine and communicate start dates as required, ensuring seamless onboarding and integration of new employees.
  • Prepare rescind offer correspondence and track candidate status in Success Factors, maintaining accurate and timely records.
  • Connect with candidates for supporting documentation as required, ensuring that all necessary information is obtained and verified.
  • Act as a subject matter expert on WSS and Work Permit activities, attending regular meetings with key stakeholders to support program updates and ensure alignment with Bank policies and procedures.
  • Seek opportunities to improve departmental processes and customer service by identifying service deficiencies and recommending solutions to Senior Manager, Hiring & Onboarding.
  • Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions, ensuring that all actions are aligned with Bank policies and procedures.
  • Actively pursue effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to, and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk, and conduct risk.
  • Champion a high-performance environment and implement a people strategy that attracts, retains, develops, and motivates their team by fostering an inclusive work environment, communicating vision/values/business strategy, and managing succession and development planning for the team.
Requirements
  • Must be fluent in French (written & verbal).
  • Post-secondary degree in Human Resources or pursuing education in a related field.
  • CHRP designation (or in pursuit of) an asset.
  • Knowledge of HR transactions.
  • Risk management mindset.
  • Deep understanding of Bank policies and procedures.
  • Strong written and verbal communication skills.
  • Strong relationship management and interpersonal skills.
  • Strong judgment and problem-solving skills.
  • Strong analytical and strategic thinking skills.
  • Strong Excel knowledge in formulas and pivot tables.
  • Attentive to details and deadlines.
  • Proven teamwork capabilities.
  • Flexibility and ability to adapt to changing work environments.
  • Ability to maintain confidentiality.
What's in it for you?
  • The opportunity to join a forward-thinking and collaborative team, surrounded by innovative thinkers.
  • A rewarding career path with diverse opportunities for professional development.
  • Internal training to support your growth and enhance your skills.
  • An inclusive working environment that encourages creativity, curiosity, and celebrates success.
  • Work in an Ecosystem; a bright, modern space where you'll have access to group seating, offices, collaboration spaces, a cafeteria with different options daily, a bistro, and more.
  • Hybrid Work Environment.