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Store Leader

2 months ago

Montreal, Quebec, Canada Sephora Full time
About the Role

We are seeking a highly skilled and experienced Operations Manager to join our team at Sephora. As a key member of our operations team, you will be responsible for leading the day-to-day operations of our store, ensuring that all processes are executed efficiently and effectively.

Key Responsibilities
  • Operational Excellence: Lead the operations of the store, ensuring that all processes are completed per company standard.
  • Inventory Management: Manage the inventory of the store, including shipping, receiving, and returning merchandise, cycle counting, and ensuring that all processes are completed within company guidelines and timeframes.
  • Visual Merchandising: Manage the merchandising concepts and on-stage visuals, ensuring that they are within company standard. Manage all in-house and/or third-party cleaning crews, ensuring that they are adhering to agreed-upon standards by providing feedback, coaching, and escalation as necessary.
  • Supply Management: Manage the process of maintaining appropriate budget and quantity of supplies, testers, and samples for the store.
  • Performance Assessment & Development: Participate in the management of all performance management situations for the operations team. Ensure timely feedback for improvement is delivered and followed up on as necessary.
  • Passionate about Clients: Regularly act as the Manager on Duty within the store. Engage with Beauty Advisors and clients on the sales floor whenever possible.
  • Develop Budget Strategies: Be seen as the expert by demonstrating a strong understanding of the store's sales performance and staffing and payroll, as well as all other controllable expenses within the store.
Requirements
  • You have one to three years of experience in a similar role at a similar volume store or equivalent internal experience.
  • You have a proven ability to influence peers and provide feedback.
  • You can demonstrate strong store operations skills.
  • You have demonstrated effective time management and problem-solving skills.
About Sephora

We are a leading beauty retailer that offers a wide range of products and services to our customers. We are committed to providing an exceptional customer experience and are seeking a highly skilled and experienced operations manager to join our team.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about the beauty industry, we encourage you to apply for this exciting opportunity.