Health Services Scheduling Coordinator

2 weeks ago

Toronto, Ontario, Canada VHA Home HealthCare Full time

VHA Home HealthCare is a leading provider of home care services in Ontario, with a team of over 3,000 professionals dedicated to delivering high-quality, client-centered care. As a Health Services Scheduling Coordinator, you will play a critical role in ensuring our clients receive the services they need to maintain their independence.

Key Responsibilities:

  • Field client calls and schedule services in a timely manner
  • Communicate with clients, families, funders, and healthcare teams to coordinate services
  • Use state-of-the-art technology to coordinate services, accept new client referrals, and schedule service changes
  • Maintain client service plans and ensure seamless coordination of care

Requirements:

  • Post-secondary school education in healthcare or a related field
  • Minimum of three years related work experience in a healthcare organization or administrative position
  • Excellent telephone skills and ability to interact professionally with callers
  • Strong organizational skills, attention to detail, and ability to prioritize and multitask
  • Excellent communication and interpersonal skills
  • Knowledge of the GTA and TTC routes or relevant contracted areas
  • Strong computer and data entry skills

What We Offer:

  • Benefits and pension plan for permanent eligible employees
  • Compensation for education and professional development
  • Comprehensive orientation and training
  • Mentorship and peer support
  • Career development opportunities
  • Employee and family assistance program
  • Wellness resources
  • Perks & discounts
  • Staff & service provider events

Accommodation and Diversity, Equity, and Inclusion:

VHA Home HealthCare is committed to providing reasonable accommodation and promoting diversity, equity, and inclusion in all aspects of our organization. We strive to create an inclusive work environment where all employees feel valued and respected.

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